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Customer Service Level 2  

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Course Summary

Code: MAX1E101  

Starting: Wednesday 06 October 2021 

Duration: 22 sessions over 22 week(s)

Time: 18:00 

Location: March Community Centre  

Cost: See Description.  


By continuing you confirm that you are over 18 and have agreed to the the terms and conditions

 

Description

This qualification course will give you a basic introduction to the skills and knowledge you need for working in customer service.

Entry Requirements
English and maths at Entry Level 3

This qualification is ideal for you if you have little or no experience of customer service or of the world of work. It is also suitable if you already work in customer service or would like to do so.

The course will give you an introduction to customer service and help you to increase your knowledge and confidence in this.

You will learn about
- Delivering effective customer service
- The customer service environment
- Progression opportunities

TO ENROL FOR THIS COURSE:
Complete our online Enrolment Form, by copying and pasting this link into your web browser: https://docs.google.com/forms/d/e/1FAIpQLSeoAIPmJs_e6AjbrT-Y2U6qLhlkEUzBjYxOZg6s8-dCFrkvyA/viewform

Or, call our friendly and dedicated Admissions Team on 01353 613013.  

 

Time and duration

Start Date: 06 October 2021
Start Time: 18:00
Day: Wednesday Evening
First Lesson Duration: 03:00
Total Weeks: 22

Location

March Community Centre  
34 Station Road  
March
Cambridgeshire  
PE15 8LE  

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